The Setlist

How to get Camden gig tickets without overpaying

Buy direct, use official face-value resale and know which rooms still sell on the door, from the Roundhouse to the Underworld.

By Only Camden Editorial
Queue of people outside the curved yellow-brick Roundhouse in Camden at dusk, with large banners on the wall
Queue of people outside the curved yellow-brick Roundhouse in Camden at dusk, with large banners on the wall.Photo: Philip Cornwall, CC BY-SA 2.0

The short version: buy from the venue or its named ticket partner, compare fees before you pay, and if you cannot go, use an official face-value resale route. Do not buy from anyone loitering outside a sell-out.

What the law says about resale

The government has announced that it plans to ban resale of live-event tickets above face value, according to CNBC. The proposed cap is the original price plus unavoidable fees paid at the original purchase. It is not law yet, so the rules that matter today are the venue’s own. Live Nation says Ticketmaster already limits all UK resale to face value.

The Competition and Markets Authority found tickets being resold at more than 50% above their original price, as summarised by RPC. That is the gap you are trying to stay out of.

Roundhouse, Chalk Farm Road, NW1

The Roundhouse on Chalk Farm Road is the biggest room in the area, and its rules are the clearest. Booking fees are a percentage of the total ticket purchase, and Main Space tickets also carry a Restoration Levy. Check the Essential Info on each event page, because arrangements differ from show to show.

  • Resale: tickets cannot be refunded or exchanged, but for some events they can be resold through authorised platforms. Twickets is the official fan-to-fan partner, selling at face value with no hidden fees, and sellers list for free.
  • Touts: the Roundhouse says you should not pay more than face value plus booking fee, and warns that tickets bought from touts nearby may be fraudulent or invalid. To deter them, some tickets are held at the Box Office for collection on the night.
  • Membership: the Intro tier is £35 a year, and listed benefits include presale and priority booking, plus access to waiting lists and sold-out shows. Benefits vary by tier, so read the tier table before you pay.
  • Agency tickets: these typically appear in your wallet 24 to 48 hours before the show, so do not panic the day before.

Details are on the Roundhouse conditions of sale and its membership page. Our advice: if you go to more than a couple of shows a year, do the sums on Intro membership against the fees you would otherwise pay.

The Underworld, 174 Camden High Street, NW1

The Underworld sells through DICE. Per the venue, tickets can usually be bought in the app until the main artist goes on stage, so you can walk in without queueing at the box office. No smartphone? Buy on the website and collect at the box office with photo ID. If a show sells out, join the DICE waiting list, which is also your safe route for getting a ticket without a tout.

  • Age and ID: gigs are 14+, with 14 to 15s accompanied by an adult. Ticketholders under 25 must carry photo ID.
  • Cheap late nights: Camden Rocks Club and Blackout Club nights (doors 23:00, curfew 03:00) have been listed at £7 plus a £1 fee. Evening gigs have ranged from about £17.50 to £26 plus fees.
  • Fees: listed booking fees have run from £1 to about £5.28 a ticket, so check the total before you tap.

It is known for heavy metal and underground rock. See the Underworld’s own page for the full policy.

Dublin Castle, 94 Parkway, NW1

The Dublin Castle is where to look for door pricing. One WeGotTickets listing reads “£15 on the door, £12 in advance”, so the lesson is simple: buy ahead and save a few quid. Another listing was priced at £11. Treat these as examples, not a price list. Listed door times are around 19:15 to 19:30, and one listing urges you to arrive before 20:00. Camden Markets says it regularly showcases unsigned artists, and it is also where Madness played their first gigs in 1979. Tickets turn up on WeGotTickets and See Tickets.

Jazz Cafe, 5 Parkway, NW1

The Jazz Cafe offers two kinds of ticket: restaurant admission, which gets you access to the restaurant during the show, or general admission, which covers the ground-floor bars. Pick the one you actually want, because they are not the same night out. It is known for jazz, reggae, R&B, soul and hip hop. See Tickets and Fever list shows. Read Ticketmaster’s venue profile for the ticket types.

Electric Ballroom, 184 Camden High Street, NW1

The Electric Ballroom sits between Camden Town Tube and Camden Lock, and lists shows through See Tickets and Ticketmaster. Check the venue’s own site first and compare the final total with the agents before you pay.

Dingwalls, Camden Lock Place, NW1

Dingwalls sits at Camden Lock Place, and shows are listed on See Tickets and Live Nation. Camden Markets says its 100-capacity canal bar regularly showcases unsigned artists, which tends to mean cheaper tickets and less drama.

Lock Tavern, 35 Chalk Farm Road, NW1

The Lock Tavern has live music and DJ sets, and DesignMyNight lists no door charge with an 20:00 start. That is a directory listing, so check with the pub before you promise anyone a free night.

A checklist before you buy

  • Check the venue’s own site first, then compare with the agent.
  • Look at the total with fees, not the headline price.
  • If you cannot go, use Twickets at the Roundhouse or the DICE waiting list at the Underworld.
  • Never rely on turning up to a sell-out and finding a ticket outside.

Ticketnews reports that opponents of a price cap argue it could push sales to less protected channels, citing a report putting UK ticket fraud at 3.8%. Whatever happens in Westminster, buying through official channels is the safe bet.

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